![]() Our range of wooden round pole swing sets are made from whole tree trunks. Customers are responsible for shipping the RMA items to EZPlay, unless you received a DOA or a wrong item. CedarWorks ships playsets to all 50 states, Canada and most other countries around the world. Durable lumber and decay-resistant Renewable, biodegradable and sustainably sourced Rich, tonal coloring 2,100,000+ Children letting their imagination soar. During the winter months we advise that you dismantle your trampoline and. Prior to application, lightly sand any rough spots. We recommend applying a water base sealant once or twice per year. Please note that returns shipping is NOT pre-paid, but will be refunded upon receipt of defective items. Seal the wood: While cedar is naturally resistant to decay & rot - sealing your set will provide extra protection from harsh winter conditions. ![]() ![]() Our team will work with you through the process. Returns Shipping – Please contact our support staff at to start the Warranty & Exchange process. If you are not familiar with how to install or use the products you received, please take some time to go over the included instructions or feel free to contact us with any questions as we are always glad to help. If the product has physical damage, damage from outside weather and/or evidence of tampering with the product, it will NOT be eligible for warranty exchanges or any refunds or returns. Please keep the original packaging and any non-defective items as we will only warranty and replace the defective pieces. Do NOT include any fully functional items or pieces into your Warranty & Returns request. Returns must include ONLY the defective pieces.
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